Teddi Deppner Email: teddi@deppner.us Phone: (916) 645-9092 Objective To exercise my full range of skills and talents to bring significant results for my clients while maintaining quality time at home with my family. Employment Self-Employed, Lincoln, CA Freelance Creative Web Guru Jun 2006 – present Serving a select client base with my variety of skills and experience. Projects include new websites, re-design, website improvement and maintenance, graphic design (logos, brochures, online ads), consulting, copy writing and template customization. SureWest Communications (formerly Roseville Communications Company), Roseville, CA Web Coordinator, Web Designer & Business Process Analyst June 2000 - Jan 2003 Completely re-designed and maintained multiple corporate websites. Evaluated, planned, developed, coordinated, and executed website content throughout multiple business units (local telephone company as well as wireless, ISP, broadband and directory services divisions). Ensured information was customer-focused and user-friendly. Assisted in hiring replacement web designer when moving within the company to another position. As process analyst, managed projects related to IT solutions (web portal for company intranet, etc). Infinnovation, Inc. (dba PlacerWeb, Psyberware), Lincoln, CA Director/Developer, Web Marketing & Design Services July 1996 - June 2000 (3 years, 11 months) Provided consulting services and web support to business clients. Planned, researched, created, deployed and maintained website(s) for the company divisions and over 150 clients. Facilitated development of Internet marketing plans, strategies, website content architecture, and graphic design. Planned and executed website project process from moment of conception to post-publication website promotion. Placer School for Adults, Auburn, CA Website Design Instructor Intermittent classes, 1998 - 1999 Developed curriculum (including layout and publishing of class textbooks and handouts) and taught several 1-day seminars and 5-week classes. NEC Electronics, Roseville, CA Software Tech / Technical Writer April 1993 - July 1996 (3 years, 3 months) Managed multiple projects and deadlines, supervised a team of three, assigned tasks to team members, interfaced with management for team assignments and goals. Developed, wrote and edited online and paper reference documentation for policies, procedures, and proprietary software applications. Wrote and edited ISO 9000 specifications. Prepared curriculum and gave classes and presentations on both proprietary and commercial software. Alpha-tested proprietary software, assisted in user interface design. Performed database maintenance on manufacturing production mainframe. Certified Personnel Temporary Services, San Jose, CA Various positions, July 1990 - February 1993 (2 years, 7 months) Worked for Toshiba America Electronic Components, Inc. (data entry), Coastal Marketing (receptionist), Netframe Systems, Inc. (administrative assistant), Inmac (data entry). Skills Summary Software (includes, but not limited to): Macromedia Studio MX (Dreamweaver, Flash, Fireworks, Freehand, Contribute) Adobe PageMaker, Photoshop Microsoft Word, PowerPoint, Access, FrontPage CorelDRAW, WordPerfect Environments: DOS, Windows, UNIX/LINUX, various mainframes (ACOS, IBM, other) Language: HTML, PHP Skills Application Summary Program/Application Interface & Website Design: Over six years experience in designing end-user application interfaces and websites. Have designed over 100 websites of various sizes for various types of companies. Widely read on usability design and customer experience issues (critical to success/ROI of e-commerce websites). Internet Professional: Knowledgeable in many Internet-related areas, with a wide variety of resources available for detailed information on almost any Internet-related subject. Employed as a professional Internet consultant for over four years, serving hundreds of businesses during that time. Project Management: Managed and participated on teams doing design/programming of Internet applications and websites, multi-phase programming projects (research, design, testing, documentation, implementation), and workflow process improvement (research, analysis, training and implementation). Researched, selected, and worked with outside vendors of various types (software, hardware, services, etc). Communication (Technical/Non-Technical/Instructional/Verbal/Written): Highly proficient in communicating with and between business management, programmers, vendors and end users. This includes, but isn't limited to, the following types of communication: - Meeting with and coordinating information and action between various company groups (management, end user/customer, programmer, etc) - Developing technical specs - Writing user documentation - Developing training curriculum and teaching classes - Presenting educational information to upper management (I'm a regular presenter at the Renaissance Executive Forums, educating CEOs of companies throughout Northern California about the Internet) Workflow Process Design / Improvement: Proficient in gathering data about the workflow requirements, designing optimal workflow processes, developing and/or presenting training materials, and motivating employees to see the changes in a positive light. Employee Motivation & Encouragement: Experienced in encouraging employees to use their imaginations, to develop flexible minds to see solutions, and have positive attitudes toward change. This aspect of company communications is becoming more important in today's volatile technology industry, as it helps overcome resistance to change and to mitigate the loss of production and efficiency due to employee fear and uncertainty. Education West Valley College, 1991 Associate Arts Degree with Honors Los Gatos High School (early graduation) California High School Proficiency Exam (CHSPE): 1989 Los Gatos, California Additional Information - Served on the board of the Rocklin Chamber of Commerce 2000-2001 - Self-published stories and artwork on personal website(s) - Winner of talent contest (singing); currently worship leader in local church - Guest speaker on Internet topics for various professional and trade organizations and local community and corporate groups. References Available upon request.